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Many people comment on AUB's beautiful campus. The literature shows that landscape promotes physical, mental, and social well-being ( Yet when one visits AUBMC, he or she is struck by the sterile, inert hospital atmosphere.

I propose that those involved in the AUBMC 2020 vision take a moment to step back, away from the state-of-the-art technology and modern facades, and ask how they can include nature in the design. I haven't seen any reference to such: just more glass and concrete.

Just a thought.
4/15/2013 2:00 AM
I'm writing you this letter in response to your request.
As we constantly recieving isolated patients, i recommend the use of another microwave to meet patients' demands by placing the microwave in the isolated rooms. I think this is really a bright idea and it will aid in meeting patient's satisfaction.
Thank you .
4/23/2013 7:03 AM
I think if we supply our unit (9-north) with plugs for either laptops or mobile chargers, as patients and their families frequently ask for,this will meet their needs.
Thank you
4/23/2013 7:23 AM
EditMonita Al
To whom it may concern,
I would like to share with you the idea of redisigning the AUBMC ID  so that it can be directy hanged or attached to its holder that should be designed for  AUBMC.
In other word, let's make an opening on the top of the ID and attach it directly to a retractable  badge holder. indeed, it will be easier for the staff to use it for door access and it will increase the ID compliance rate. Regards.
7/30/2013 2:33 AM
please instruct the secretary staff to recheck doctors' lab tests required by patients after clinical visit and provide them with urine cup for morning first void urine sample if there is microalbuminuria urine spot test because patients come to the receiving lab  not aware of that and have to redo the test the next day so the idea of coming twice for a test is not joyful for our patients especially the ones who live a bit far from AUH.
Thank you!!!!
1/15/2014 3:14 AM
TO whom it may concern,

I had this idea as a response to a patient advocate asking me about a way in which patients can know who their doctors are (eg. who is on call, especially with the new system of group practice that many specialties are adopting).

I was in a hospital in Miami (Aventura hospital) visiting a relative and I noticed a big white board (similar to the white board we have here for the nurses names, but it was the size A1 paper approximately). On it it had more information like the name of the doctor on the floor and their pager, common extensions (fire safety)...

For our patients, especially the particular ones, I though we could have one which has space for (preset boxes not just open a big unorganized board)
Main attending
Medical Team taking care of the patient: Med student/intern/resident
Consultants and attendings/fellows
Treatments: "You are on antibiotics (clarithro, ceftriaxone...), pain killers (), DVT prophylaxis, Oxygen
RN and PNs
My hopes from my stay: "I want to my shortness of breath to improve", I want to have my pain relieved"
Plan for the day: CT planned for today, labs to be taken, physical therapy done, etc...

I hope this will be helpful.

1/30/2014 12:41 PM
7/21/2014 6:15 AM
7/24/2014 4:36 PM
Parking spots and parking fees for patients who visit at frequent intervals are a burden.
Offering free parking vouchers for those patients would increase satisfaction (especially oncology patients who present for chemotherapy, presenting for one-day treatment but sometimes prolonged hours at the hospital). A system needs to be put in place to avoid other visitors or staff taking advantage of this service. Maybe stamping their parking ticket after completing discharge slips, etc.
11/20/2014 10:58 PM
Dear Sir or Madam,

I am doing a study on hotel services for hospitals. The objective of the study is to find out whether hotel services can be improved, which will result in better patients experience and increased attractiveness of the hospital.

In order to validate some hypothesis for the study, I need to gather data by making interviews with patients.

Is it possible to make these interviews at the AUBMC?

Thanks & Best Regards,

Bernard Turkman
12/8/2014 11:29 AM
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